The Grace Hotel Sydney – Official Site Frequently Asked Questions (FAQs) | The Grace Hotel Sydney Skip to main content Website's SVG icons
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The Grace Hotel Sydney is located at 77 York Street, Sydney NSW 2000, right in the Sydney CBD. We’re steps away from Darling Harbour, Queen Victoria Building (QVB), Town Hall Sta-tion, and Pitt Street Mall — perfect for exploring Sydney on foot.

Check-in starts at 3:00 PM and check-out is by 11:00 AM. You can request early check-in or late check-out, depending on availability (extra charges may apply).

Choose from a variety of elegant, heritage-inspired rooms and suites, including:

  • Signature Superior King
  • Signature Deluxe King or Twin
  • Signature Premium King, Corner King, and Family Rooms
  • Junior Suites

All rooms feature modern amenities, free Wi-Fi, and plush bedding for a relaxing stay.

Yes, all guests enjoy complimentary high-speed Wi-Fi throughout the hotel.

Yes. The Grace Hotel Sydney offers:

  • Modern meeting rooms and event spaces with full AV equipment
  • Professional catering services for corporate functions
  • High-speed Wi-Fi and business amenities for travelers

Learn more about our meeting and event facilities here.

Yes. Plaza Parking (managed by a third‑party) is located underground of The Grace Hotel and is available for guests at a reasonable daily rate. Parking spaces are limited. 

Alternatively, a nearby recommendation is Wilson Parking at 383 Kent Street. The hotel does not manage any of these car parks. Prices, terms and conditions are set by the respective businesses.

Learn more about parking options here.

Pets are not permitted at The Grace Hotel Sydney.

However, assistance animals trained and accredited under the Disability Discrimination Act 1992 are welcome. Assistance animals must remain under control at all times, and proof of accreditation may be requested. Please notify our team in advance to make arrangements.

Getting here is easy:

  • By taxi or rideshare: Around 20 minutes from Sydney Airport.
  • By train: Take the Airport Link to Town Hall Station, then walk five minutes to the hotel.
  • Private transfers: Our Concierge Team can arrange airport transfers or limousines upon request.

Find detailed directions and transport options here.

Book directly on our official website for the best available rates and exclusive offers.

  • Join our Gracious Rewards Loyalty Program for additional perks.
  • For group bookings, email rsvn@gracehotel.com.au or call +61 2 9272 6888.

Yes! We regularly feature:

  • Seasonal promotions
  • Staycation packages
  • Romantic getaways

Visit our Offers page for the latest deals and exclusive packages.

Absolutely. We welcome families and offer:

Spacious family rooms and amenities.

Convenient access to kid-friendly attractions like SEA LIFE Sydney Aquarium and Darling Harbour playground.

Learn more about family stays

We provide:

  • Wheelchair-accessible rooms
  • Elevators and ramps
  • Staff assistance upon request

Please let us know any accessibility needs when booking.

Learn more about accessibility options here.

Yes, if your room is not ready on arrival (check‑in date), our Concierge Team can assist you with storing your luggage.

Contact us for more details.

Yes — gift vouchers are available:

  • Online
  • At our Front Office

They make a great gift for birthdays, anniversaries, or Sydney getaways.

Purchase a gift voucher here.

We’re located in Sydney’s CBD, within walking distance of popular attractions, including:

  • Darling Harbour
  • Queen Victoria Building (QVB)
  • Barangaroo
  • Sydney Tower Eye
  • Circular Quay and The Rocks

Enjoy shopping, dining, and sightseeing — all right outside your door.

Explore nearby attractions here.

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