Question 1

Where is The Grace Hotel Sydney located?

Accepted Answer

The Grace Hotel Sydney is centrally located at 77 York Street, Sydney, NSW 2000. It is in the heart of Sydney CBD, at the corners of York, King and Clarence Streets. It is within walking distance of major landmarks such as Darling Harbour, Queen Victoria Building (QVB) and Town Hall Station.

Question 2

What types of rooms and suites does The Grace Hotel Sydney offer?

Accepted Answer

We offer a wide range of guestrooms including: Signature Superior King - 1x King bed, Signature Deluxe King - 1x King bed, Signature Deluxe Twin - 2x Double beds, Signature Premium King - 1x King bed, Signature Premium Corner King - 1x King bed, Signature Premium Family Rooms - 1x King bed, Junior Suites  - 1x King Bed. Each room features modern amenities with a heritage-inspired design blending classic elegance and contemporary comfort.

Question 3

Does The Grace Hotel Sydney offer free Wi-Fi?

Accepted Answer

Yes, complimentary high-speed Wi-Fi is available throughout the hotel for all guests, perfect for business and leisure travellers.

Question 4

Is The Grace Hotel Sydney suitable for business travellers and conferences?

Accepted Answer

Absolutely. The hotel features flexible event spaces and modern conference rooms, making it an ideal venue for meetings, conferences, and corporate events in Sydney.

Question 5

What dining options are available at The Grace Hotel Sydney?

Accepted Answer

Within the hotel, guests will find a selection of dining options – from a lively Irish pub to an elegant Japanese restaurant and a classic eatery, each independently operated by our valued restaurant partners.

Question 6

Is there car parking close to The Grace Hotel Sydney?

Accepted Answer

Plaza Parking (managed by a third-party) is located underground of The Grace Hotel and is available for guests at a reasonable daily rate. Parking spaces are limited. Alternatively, a nearby recommendation is Wilson Parking at 383 Kent Street. The hotel does not manage any of these car parks. Prices, terms and conditions are set by the respective businesses.

Question 7

Are pets allowed at The Grace Hotel Sydney?

Accepted Answer

No, pets are not allowed at The Grace Hotel Sydney. We welcome assistance animals as defined by the Disability Discrimination Act 1992. Assistance animals are trained and accredited to help a person living with a disability and respond to their specific needs. Assistance animals must remain under control at all times and proof of accreditation may be requested. For questions, please contact us before your stay.

Question 8

Does the hotel provide airport transfers or shuttle services?

Accepted Answer

While The Grace Hotel does not offer a dedicated shuttle service, our Concierge Team can assist with arranging airport limousine transfers for a fee. Please contact us at concierge@gracehotel.com.au to organise your transfer.

Question 9

How can I book a room at The Grace Hotel Sydney?

Accepted Answer

You can book directly on our official website for the best rates and exclusive offers, or join our Gracious Rewards Loyalty Program for member-only rates and exclusive perks. For group bookings and special requests, please contact our Reservations Team at rsvn@gracehotel.com.au or call us on +61 9272 6888

Question 10

Does The Grace Hotel Sydney offer special packages or promotions?

Accepted Answer

Yes, we regularly offer packages including romantic getaways and event-related deals. Check our Room Offers webpage for the latest offers.

Question 11

Is The Grace Hotel Sydney family-friendly?

Accepted Answer

Certainly! We welcome families and offer family rooms and amenities suitable for guests of all ages.

Question 12

What accessibility features does The Grace Hotel Sydney have?

Accepted Answer

The hotel is committed to accessibility and provides facilities, including accessible rooms, ramps and elevators. Talk to our team and we can further assist you.

Question 13

Can I host private events at The Grace Hotel Sydney?

Accepted Answer

Yes, The Grace Hotel offers elegant event spaces perfect for conferences, private parties, and celebrations.

Question 14

What is the check-in and check-out time?

Accepted Answer

Check-in begins at 3:00 PM and check-out is by 11:00 AM. Early check-in/Late check-out may be available upon request, subject to availability and additional fees will apply.

Question 15

Can I leave my luggage before my stay?

Accepted Answer

Yes, if your room is not ready on arrival (check-in date), our Concierge team can assist you with storing your luggage.

Question 16

Can I buy a gift voucher?

Accepted Answer

Gift vouchers can be purchased online or at the Front Office at The Grace Hotel Sydney.

Frequently Asked Questions (FAQs)

Find out more about your stay at The Grace Hotel Sydney