We have increased the frequency and scope of cleaning with hospital grade disinfection of all high-contact public spaces such as the hotel lobby, elevators, public bathrooms and all frequently touched surfaces including counters, buttons, handles and taps.

Automatic hand sanitiser stations have been conveniently placed throughout the hotel public areas for guest use.

Social distancing is maintained at all times by team members and hotel guests with the assistance of floor decals and signage.

All guests staying at the hotel or attending an event are required to be fully vaccinated in accordance with NSW Government health order.

Temperature checks are conducted for all guests at point of check-in as part of our health screening.

Hygiene screens have been installed at our reception desks and other service counters.

All consumables are sanitised before and after use.

The Grace Hotel did not participate in the Australian Government’s programme to house travellers returning to Australia.

All rooms are thoroughly cleaned with hospital grade disinfectant during and after each guest stay and hygienically sealed once all cleaning protocols have been completed.

Limited physical contact room service breakfast and dinner are available.

Hotel staff members will not enter an occupied guest room unless requested. Staff will wear personal protective equipment when requested or required to enter or service rooms.

As always, safety continues to be the highest priority at The Grace Hotel. We are proud of all our team members who followed the government health advice and are now fully vaccinated against COVID-19. This allows us to welcome you back to the hotel safely from the 11th October 2021.

NSW will start to reopen to fully vaccinated people once we reach the 70% double vaccination target. For more information visit (https://www.nsw.gov.au/covid-19/freedoms-for-fully-vaccinated-people)

All team members have been trained on updated hygiene and cleanliness procedures. We perform daily health & temperature checks on all team members prior to the commencement of duties.

We practice social distancing for all interactions within the hotel including internal meetings and, in all office and back of house areas.

Senior hotel management meet regularly to adjust operating protocols in line with Government updates and guidelines. We receive regular updates and advice from Hotel Associations which utilise all available resources including Safe Work Australia, NSW Health as well as the NSW and Federal Governments.

The above list is not exhaustive but serves to highlight the increased activities and care being taken at The Grace Hotel. Please do not hesitate to contact us if you require any further information.

We look forward to serving you and to ensuring that you “Stay-Well” during your visit.