We have increased the frequency and scope of cleaning with hospital-grade disinfection of all high-contact public spaces such as the hotel lobby, elevators, public bathrooms and all frequently touched surfaces including counters, buttons, handles, and taps.

Automatic hand sanitiser stations have been conveniently placed throughout the hotel public areas for guest use.

Social distancing is maintained at all times by team members and hotel guests with the assistance of floor decals and signage.

Temperature checks are conducted for all guests at the point of check-in as part of our health screening.

Hygiene screens have been installed at our reception desks and other service counters.

All consumables are sanitised before and after use.

All rooms are thoroughly cleaned with hospital-grade disinfectant during and after each guest stay and hygienically sealed once all cleaning protocols have been completed.

Limit physical contact room service breakfast and dinner are available.

Hotel staff members will not enter an occupied guest room unless requested. Staff will wear personal protective equipment when requested or required to enter or service rooms.

All team members have been trained on updated hygiene and cleanliness procedures. We perform daily health & temperature checks on all team members prior to the commencement of duties.

We practice social distancing for all interactions within the hotel including internal meetings and, in all offices and back of house areas.

Senior hotel management meet regularly to adjust operating protocols in line with Government updates and guidelines. We receive regular updates and advice from Hotel Associations which utilises all available resources including Safe Work Australia, NSW Health as well as the National COVID-19 Coordination Commission (NCCC).